We are all in this together!
I appreciate that you will be receiving many letters like this, but as a customer who uses our services every single day, I want you to know how we're keeping you connected during these challenging times.
Our focus today is the same as it's always been --ensuring you have the most reliable online experience possible, whenever and whenever you need. That couldn't be more important than it is now, as this crisis creates an environment where you are likely looking to use the service differently, perhaps working or learning from home. We are taking a range of actions to ensure we continue to meet your needs at this critical time and offer free faster shipping times.
Where you can reach us.
As important as our online platform is to keeping you and our followers connected, there is an equally important network of people behind it. They work outside on our inventory and in our operation centers, customer service, and retail stores. And they are working tirelessly to keep you connected when it matters most. This world-wide crisis affects them too. That's why we've made changes to our stores and customer service hours and to some of our operating procedures. For more information, you can subscribe to our newsfeeds. We will continue to keep you informed of our response measures at our Covid-19 response page and or contact firstname.lastname@example.org.
"Out of many, One People".
CEO - Perriél